Shipping
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Agenics provides insulated mailers and ice packs to maintain sample integrity during transit.Description text goes here
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Yes, overnight shipping is included to ensure sample viability.
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No, samples can be shipped from any U.S. state without restrictions.
Ordering
Frequenlty Asked Questions
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Orders can be placed directly on agenics.net or through a authorized dealer partner.
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Yes, recurring orders are available through dealer partners for compliance programs.
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No minimum order is required for standard kits.
Sampling
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Sampling is recommended early Monday–Wednesday after flushing waterlines.
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Flush the lines for a minimum of two minutes prior to sample collection. Refrain from performing any shocking procedures immediately before testing.
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Pooled sampling offers optimal cost efficiency, accommodating up to 10 lines per unit. Alternatively, individual sampling is recommended for diagnostic and troubleshooting purposes.
Results
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Results are delivered via email and archived in your online portal.
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All bacterial tests include CFU (colony-forming unit) counts, TDS (total dissolved solids), and pH. StandardCheck™ reports also include photo documentation.
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RapidCheck™: 24 hours
StandardCheck™: 5–7 business days
SimCheck™: 3 business days
MyCheck™: Visual indicator in-office within 48 hours
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Agenics offers free consultation to review protocols and help offices achieve passing results.
Sales
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Yes, special market pricing is available for institutions and large Dental organizations
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Currently, incentives are offered through dealer partners for recurring compliance testing
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Yes, free consultation is available to design custom compliance programs.